Insurance Claim Specialist

Filing an insurance claim can be stressful, especially when you don't have experience doing so. At TruShield Roofing & Restoration Our employee's have the experience handling claims and also go through an extensive training program so they can handle your entire claim making the stress of the process disappear. From start to finish the entire process shouldn't take more than 2 to 3 weeks.


How Roof Insurance Claims Work

Residential and commercial roof insurance claims to be lengthy and complex. This easy-to-use guide from TruShield can help explain the process in simple terms.

  1. Research and Document

  2. Call a Roofing Contractor

  3. Call Insurance & File a Roofing Claim

  4. Have Roof Replaced


Always be proactive by anticipating storms or unexpected damage before they occur. A yearly roof inspection is highly recommended. And always conduct a roof inspection after severe weather. When you do your research, document your findings with pictures or videos to prepare in case you need to file an insurance claim.


After a significant storm, call your roofing contractor right away. At TruShield, we provide free inspections and estimates. We can suggest the best solution for your situation. We’re licensed, ensured, and more experienced than the competition so you can trust you’re getting the most qualify service and advice.


After your evaluation, call your insurance provider. From there, a claims adjustor will come to your home to survey the damage. It’s important to have your roofing contractor there as well to identify what is consistent with the storm damage. When you work with TruShield, we provide both the contractor and claims adjuster, which keeps things simple for all parties involved.


After everything is documented and approved by insurance, you’re ready to have your roof replaced. At TruShield, we guarantee the highest quality materials and unmatched service to ensure your project goes as smoothly as possible.

You Don't Have To Do It Alone!

Remember, the insurance process can often be lengthy and involve a lot of follow-up, documentation, and research. Work with an experienced roofing contractor to save you time, stress, and money.

At TruShield Roofing, we have top-notch experience with roofing replacement. Additionally, we give you an accurate and detailed roof inspection and quality service. So, when you file your insurance claim, you’ll know you’re in the best hands. Call us first and let us do the heavy work for you.

Will My Premiums Go Up?

The weather in the Carolina’s can bring tornados, hail, and hurricanes. Chances are you’ve been through at least one of these storms yourselves. After the storm, many homeowners are often left wondering, ‘What now?’ 

One of the most common concerns is that if a homeowner files a claim, their insurance company will raise their rates, or even drop them. This worry is understandable. It’s exactly what happens with car insurance. So, can your homeowners insurance company raise your rates due to a storm claim? The answer is yes and no.


 Automotive claims often come down to the question of fault. The same applies to your home.  While the phrase “Act of God” is not used by insurance companies to define a specific type of coverage, it is used to describe damage that happens suddenly, is beyond your control, and is also unpreventable. For example, if lightning were to strike and cause a fire, this would be considered an “Act of God” and would not qualify as a reason for a premium hike. 


An insurance company can’t raise your individual premiums because of your individual claim. However, they can raise premiums after collective claims in a geographic region due to storm damage. In other words, whether you file a claim or not, your insurance premiums will increase because they did for your neighbors.

If you’re still not sure whether or not you should file an insurance claim, call TruShield for a free assessment of damage and advice on your best options.